State Farm® Insurance Agent Dalten Temples

"I received a call at 8:36 AM this morning asking if I was interested in home and auto insurance quotes. I explained that I was already getting a good deal on my auto policy and that it wasn’t a good time, as I’m in the middle of planning a move. I even shared who I’m currently insured with. Then—at 11:08 AM—I got another call from the same office, asking the exact same thing. I’m trying to work! When I pointed out that I had already spoken with someone earlier, the caller said, “That was probably my co-worker, not me,” and then immediately asked again if I was interested in quotes. Seriously? Either the right hand and left hand aren’t talking to each other, or they just don’t care. If I had been considering them for quotes, this definitely turned me off. It came across as disorganized at best, and disrespectful of my time at worst. It felt more like a pushy sales tactic than a professional outreach—and that’s not the kind of service I’d want from an insurance provider."

"We had an easy transition with amazing rates! Everyone we encountered was very polite and courteous. Definitely looking forward to a long relationship with State Farm!"

"Will and Dalton have more than exceeded our expectations. Besides a tremendous savings on our policies, they have provided us with incredible customer service. Above and beyond does not begin to describe it (Will even personally reached out to us to check on the safety of a property we own out of state that they can't even insure, which was in the path of a major storm). We look forward to working together and knowing that we've got someone 10 minutes from us who has our backs and will advocate for us anytime we have another "worst day.""

"had issues with my rate but i just had to give a shoutout to Amanda! she’s their new receptionist and she’s been great! made talking on the phone so painless"

"We saved 50% of our insurance costs and increased our coverage with an umbrella policy … no brainer! Will is very helpful and took the time to explain all of the fine details of insurance! Highly recommend this agency!"

"My neighbor was cutting a tree down on his property and it landed on my fence. I didn’t know what actions to take so I called my agent for advice. I explained that my Dad recently passed and he would be who I called to get advice from because I’m unsure how to do all this adulting stuff! Mitch was awesome and walked me through all the steps and answered all my “what if” questions. I didn’t feel dumb or judged for any of my questions and now I feel confident on how to handle this situation and what my rights are. I appreciate the help so much! Thank you Mitch! 10/10 recommend State Farm for all your insurance needs!"

"DO NOT get insurance from State Farm. Every 6 months they raised my premium, and when I cancelled my policy they took an additional month of insurance premiums and wouldn't refund it."

"I am grateful to have an agent like Dalten to rely on when things (inevitably) go wrong in life. His work ethic and customer service is unmatched and I can’t recommend him enough. 10 stars ⭐️"

"Mitch found me house insurance when no other company would insure me due to a house fire claim. He saved me money on both house and car insurance."

"Will is very professional and great to work with"

"Dalton took my call on July 2nd, a Sunday, to help me with an out of state problem I was having. THAT'S service!"

"Great rate. Very helpful. Followed up on all our questions in a very timely manner. Thanks, Mitch and the State Farm team!"

"Great insurance company to have. I've had no problems and always am taken care of. Dalton Temples is a great guy, easy to work with and easy to understand. Would totally recommend this company, particularly this business location here in Monticello, Illinois."

"Dalten and his team are excellent! They’ve helped answer several questions I have had (quote related or general questions about my insurance policies) and made it super easy to setup my renters insurance. Highly recommend, they are an amazing team!"

"Dalton and his team are great! They are very knowledgeable on insurance. Return calls in a timely manner. I would Recommend them to anyone!"

"Great insurance office. I highly recommend this State Farm branch for all your insurance needs. Kirby in the office was extremely helpful and professional when answering all my questions."

"They have always answered my questions or returns my calls in a timely manner. They offer solutions to my insurance needs and give sound advice. Highly recommend!"

"Best agency in the business - these guys know what they’re doing. You won’t regret going here."

"Our families experience with Dalten and team have been wonderful! The team has been very responsive to our insurance needs and questions. We recommend Dalten and team for insurance needs!"

"Great customer service! I reached out for a quote and heard back within a timely manner and were very helpful"

"Dalton and his associates were extremely helpful and professional. Nothing but a positive experience"

"Poor service, trying to get help from them but when it wrong 3 times they were trying to tell me that it was my fault or that was just the way it goes"

"While we aren’t current client’s of Dalten’s — My mother in law’s tire blew on our way to Decatur and we pulled off at a Monticello exit and Dalton ended up stopping to help us. He called tow companies for us and helped us with the spare tire to lower it from under the car (something we wouldn’t have figured out). He was so so so helpful and stayed with us until a sheriff ended up helping us with a bigger jack, we are so grateful for his help and appreciate him taking the time out of his afternoon to help us out. This review is to speak to his character and the kind of person he is. My husband and I as well as my mother-in-law plan to look into switching to him as our agent. Dalten, thank you again!"

"Recently switched to State Farm after meeting with Dalton and saving a lot of money compared to the last company"

"We recently met with Dalten to discuss our home life & auto insurance. He was very courteous, professional, and easy to talk to! He compared what we were paying to his quote, and he is saving us quite a bit! Glad to do business with someone local, and very knowledgeable in all insurance needs!!"